Privacy Policy
Girvi.in (“we”, “us”, “our”) respects your privacy. This policy describes what information we collect, why we collect it, how we use it, and the choices you have. By using Girvi.in, you agree to the practices described here.
1) Information we collect
We may collect the following categories of information depending on how you use Girvi.in:
- Account & profile data: name, phone number, email, business/shop details, city/state.
- KYC / verification data (if applicable): identity details and documents you submit for verification or onboarding.
- Transaction & service data: enquiries, requests, loan assistance details, communications, and service status updates.
- Device & usage data: IP address, browser type, pages viewed, approximate location (city-level), timestamps.
- Cookies & similar technologies: used to keep you signed in and to improve website performance.
2) How we use information
We use collected information to:
- Provide, operate, and maintain Girvi.in services and partner workflows.
- Verify identity where required and prevent fraud, misuse, or unauthorized access.
- Respond to enquiries, support requests, and service communications.
- Improve performance, user experience, and product features.
- Send important service notifications (e.g., account alerts, policy updates).
- Comply with legal obligations and enforce our terms.
3) Sharing & disclosure
We do not sell your personal information. We may share information only in the following cases:
- With service providers: hosting, analytics, messaging, security, and support tools (under confidentiality).
- With partners you choose: when you request loan assistance, referrals, or partner services, we share relevant details to fulfil your request.
- For legal reasons: to comply with law, court orders, or lawful requests, or to protect rights and safety.
- Business changes: if we undergo a merger, acquisition, or restructuring, data may transfer subject to safeguards.
4) Cookies & tracking
Cookies help us remember sessions and preferences, understand usage, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some features (such as login persistence).
5) Data security
We implement reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure, but we work to protect your data against unauthorized access, alteration, disclosure, or destruction.
6) Data retention
We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary based on the type of information and the purpose of processing.
7) Your choices & rights
Depending on your relationship with Girvi.in and applicable laws, you may request:
- Access to the personal information we hold about you.
- Correction of inaccurate or incomplete information.
- Deletion of information (where legally permitted).
- Restriction or objection to certain processing (where applicable).
8) Children’s privacy
Girvi.in is not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us to request deletion.
9) Third-party links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties. Please review their policies before sharing information.
10) Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with an updated “Last updated” date. If changes are significant, we may provide additional notice.
11) Contact us
If you have questions or requests about privacy, contact:
- Email: support@girvi.in
- Phone: +91 9022752529
- Address: Girvi.in, India